Job Description
- Design test plans, scenarios, scripts, or procedures.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Document test procedures to ensure replicability and compliance with standards.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Test system modifications to prepare for implementation.
- Monitor bug resolution efforts and track successes.
- Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- Provide feedback and recommendations to developers on software usability and functionality.
- Update automated test scripts to ensure currency.
- Create or maintain databases of known test defects.
- Install, maintain, or use software testing programs.
- Install and configure recreations of software production environments to allow testing of software performance.
- Monitor program performance to ensure efficient and problem-free operations.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- Design or develop automated testing tools.
- Investigate customer problems referred by technical support.
- Conduct historical analyses of test results.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Evaluate or recommend software for testing or bug tracking.
- Coordinate user or third-party testing.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Knowledge
- Computers and Electronics— Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language— Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Engineering and Technology— Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mathematics— Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
- Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension— Understanding written sentences and paragraphs in work related documents.
- Programming— Writing computer programs for various purposes.
- Speaking— Talking to others to convey information effectively.
- Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing— Communicating effectively in writing as appropriate for the needs of the audience.
- Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Active Learning— Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving— Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Quality Control Analysis— Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Judgment and Decision Making— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Operations Analysis— Analyzing needs and product requirements to create a design.
- Systems Analysis— Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Science— Using scientific rules and methods to solve problems.
- Systems Evaluation— Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Time Management— Managing one’s own time and the time of others.